Tempo survives flooding!

As you know it rained at lot in August - yes we know it rained a lot throughout the summer but August was particularly bad for us as our office was flooded!  We arrived one Monday morning to find it underwater rendering it uninhabitable for over a month.

The aftermath in one of Tempo's offices 

The joy of working in a web enabled environment meant that this did not affect Tempo one jot.  Tempo does not depend on paper, local systems or fixed hard technology.  As long as we have access to the internet we can work from any place.  We therefore picked up laptops, which were safely stored, and relocated.

All accounts are web based, all the key documents are scanned and saved on the web and we can work as usual regardless of our physical environment.  Even our telephone system is run through the Internet so calls arrived as usual to our temporary location.

So our clients were unaware of the dramas in Nailsea, customer care and service carried on as usual.  Such a situation would have been unthinkable a few years ago and indeed would still be in traditional accountancy firms dependent on paper and localised resources.  Our client’s records and documents remained safe and nothing of significance was lost - other than Anna's favorite chair!

Redecoration is now complete and we are safely back in the office.

We were also pretty pleased to learn that Tempo received external recognition and has been shortlisted for a Customer Care Business Award.  So please forgive us for taking a few moments to pat ourselves on the back.